Privacy Policy

1. Information We Collect

We may collect:

• Contact information you provide voluntarily: name, phone number, email address, and project details, when you fill out a form, message us on WhatsApp, or email us.
• Basic usage data automatically collected via standard website analytics (e.g., pages visited, device type, approximate location derived from IP address) if analytics tools are enabled on this site.

We do not collect sensitive personal data (financial information, government ID numbers, etc.) through this website.

2. How We Use Your Information

We use the information you provide to:

• Respond to inquiries and consultation requests
• Schedule and manage demos or site visits
• Provide quotes and project communication
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

3. How We Share Your Information

We may share your information with:

• Team members directly involved in fulfilling your inquiry or project
• Service providers who help us operate our business (e.g., booking/scheduling tools), bound by confidentiality
• Legal authorities, if required by law

4. Data Retention

We retain your contact information for as long as necessary to respond to your inquiry, fulfill a project engagement, or as required for legitimate business record-keeping, after which it is deleted or anonymized.

5. Your Rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal/contractual retention requirements
• Withdraw consent for future communication at any time

To exercise these rights, contact us at info@24signals.in.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party services (e.g., WhatsApp, Instagram, booking platforms). We are not responsible for the privacy practices of these third parties.

8. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Email: info@24signals.in
WhatsApp: +91 92863 66042